Privacy policy

Introduction

Welcome to www.topcart.in, the authorized online channel for the sale of ZPACK products. ZPACK is a registered trademark of Zuichi Paheli Innovations (OPC) Private Limited. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with global privacy standards, including the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA) in the United States.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Account Information: Username, password, and purchase history.
  • Usage Information: IP address, browser type, device information, and browsing behavior on our site.

Non-Personal Information

We also collect non-personal information, which cannot be used to identify you. This includes aggregated data about how users interact with our website.

How We Use Your Information

Personal Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, and to provide customer support.
  • Communication: To send you updates, newsletters, and promotional offers (with your consent).
  • Improving Services: To enhance our website, products, and services based on user feedback and usage patterns.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

Non-Personal Information

We use non-personal information to improve our website’s functionality and user experience, as well as for analytical purposes.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is protected by industry-standard encryption technologies.

Your Rights

Under GDPR

  • Access: You have the right to access your personal data that we hold.
  • Rectification: You have the right to correct any inaccurate or incomplete data.
  • Erasure: You have the right to request the deletion of your personal data.
  • Objection: You have the right to object to the processing of your personal data.
  • Data Portability: You have the right to request the transfer of your data to another service provider.

Under CCPA

  • Right to Know: You have the right to know what personal information is being collected and how it is used.
  • Right to Delete: You have the right to request the deletion of your personal information.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
  • Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By using www.topcart.in, you acknowledge that you have read and understood this Privacy Policy.